Tola's E-Portfolio

TOLA KEO

4165 So. 2700 W. – Taylorsville, UT 84119

Date: June.9th.2010

Dear Employer

I’m a freshman at Salt Lake Community College, I’m interested in an interview for the position of a Senior Automotive Service Technician that you have posted in the online job site. I would like to attain a position in you shop not only to gain experience but to also meet my qualification to get my ASE Certification. This in turn will give my more credit in my field and to serve as a benefit to my employers.

Experiences:

I have ten years previous experience in the field of automotive; I attained my first knowledge on how to repair automotives from Hunter High School. There I learned about the basic automotive repair in, I did minor engine diagnostics, and learned the functions of the automobile. I also learned how to use a sandblaster, tire balance machine, and tire changer.

Later on I got a job at National Car rental where I worked as a car detailer for the first six months and then moved on to maintenance where I did oil changes, engine diagnostic, tire repair, and tune-ups. After that I went on and learned about brake systems and how to repair major brake parts, Engine repair, overhauling and motor swap. I’m also experienced in suspension, transmissions and drive train. I am also familiar with auto body repair and paint.

The college course that I have completed has taught me how to repair engines, extensive electrical work and diagnostics in old and new vehicles. But it has also taught me on how to be detailed and efficient in finding solutions to fix issues.

After reading through requirements and qualifications, I feel comfortable in saying that I meet the criteria of the person you are looking for to work in your shop. I have also taken communication courses and I am currently taking Human Relations to help further my skills in the work environment. It also helps me serve customers better by being able to communicate with customers properly.

I appreciate you taking your time to read my resume and I’m hoping to hear from you for an interview.

Sincerely,

Tola Keo

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Tola Keo

objective
			To gain a position that will gain me the qualification to get my (ASE) certification credit and to enhance my skills in the automotive industry.
Education
		2010-Attending Salt Lake Community College Taylorsville, UT Attaining: (AAS) Associate of Applied Science-Automotive Technician, Engine performance, Autovotive electrical systems and Engine repair.
Experience
	April 2010 – Still Kearns, UT (SCS) Senoir Sales for Autozone Responsibility in managing inventory of sales floor, work on data entry to complete job matrix. Keeping items organized and categorized to help simplifying location. Help and advise customers of the correct parts and correct solution to resolve customers vehicle. Operate registers so customers can checkout, but also place orders for customers and placing items on hold for customer pick-up. Knowing all veriety of automotive parts, anything from performance parts to generic parts, to universal parts, specific oem parts and there specifications. Work on coordination of building sales floor displays to attract customrs to increase sales and revenue. May 2008 –09 West Valley, UT Southridge, SC (SME) Trainer for Teleperfomance Usa Increased sales for agents, help them meet goals through coaching, monitoring calls, building a plan of actions to position sales to customers. Doubled sales per representative by teaching them sales strategy, proper mentality, building rapport with customers and turning no sell to sales. Suggested new products that increased revenue and meeting customers demands. Creating Spreadsheet that tracked agents progress and area that has improved or need improvement. Supervisor duty – keep tracking of agents attendance, Qwatch, coaching agents on meeting there job matrix. Implemented training course for new recruits — speeding profitability.
	Dec 2006 – 08 Teleperfomance Usa West Valley, UT Core to XPS to CBG tech support Help improve Customer experience with Dell systems. Troubleshoot issues with Dell Products – in networking, hardware repair, software conflicts, and dispatching parts for solutions. Meeting customers needs in Total Solution sales. Being the leading sales agent in the NIN- site on the dell XPS project and also being on the leading sales team.
	Feb 2004 – 09 (WFG) World Financial Group So. Jordan, UT Financial Advisor Advising clients on proper money management, investment of asset and improve cash flow. Teach clients on setting up reserve funds, childrens college plans, money consolitdation and using money market. Building great client with agent experience on money matters. Data entry, Money market investment tools, and showing customer how to improve on rate of returns. Life Insurance obtain required by the State of Utah. 2000-06 Clean harbors, Aragonite Aragonite, UT QA/IT networking Building network switches and routing network for over 200 systems Network administrator with Novell system software, with Windows 2000 network server and also managing UNISYS data systems. Maintaining facility to meet OSHA & DOT Standards.

keot@mymail.slcc.edu

4165 s. 2700 w. unit 3f. taylorsville, ut 84119

My Resume